Customer Support
Email: t339u8qcpw@outlook.com
Address: 1000 2nd Ave, Seattle, WA 98104
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Shipping policy
Thank you for shopping at ShoesFactory (shoesfactory.shop).
Order Processing
Orders are typically processed and shipped within 1–2 business days after confirmation.
Shipping Origin: 422 MS-12, Starkville, MS 39759, United States
Shipping Rates & Delivery Times
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | Calculated at checkout |
| Expedited Shipping | 2–4 business days | Calculated at checkout |
Note: Delivery times are estimates. Carriers may experience delays due to weather, holidays, or high order volume.
Free Shipping
We may offer free shipping on qualifying orders. Any offers will be noted at checkout.
Order Tracking
You will receive a shipping confirmation email with a tracking number. Tracking info may take 48–72 hours to appear.
Track your order: Visit https://www.17track.net/en and enter your tracking number.
Shipping Destinations
We currently ship within the United States.
Lost or Damaged Packages
ShoesFactory is not responsible for lost or stolen packages once marked "Delivered" by the carrier. For damaged items, contact us within 7 days of delivery with photos.
Contact Us
For shipping questions: t339u8qcpw@outlook.com